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Welcome to PDM Community!   

 

The documentation server has been updated to PDM 3.0.  Please click on the Documentation link to get to the downloads.  If you desire the full PDM client click here

 

This is an area of the Project Document Management suite that will provide a portal for your questions and issues. We believe that the only way to grow our product is to listen and interact with our customers, so we have created the PDM Community Portal to help all of us interact, suggest improvements, respond to issues, and more. 

 

The site contains many useful tools.

 

  • Knowledge Base: A question and answer area encompassing how to's, walk throughs, explanations of settings and more.
  • User Discussions: A user and support community of questions answered both by your peers and PDM support personnel. 
  • Help Desk Ticketing: If you cannot find what you need in the community, then contacting support may be the route to take. To ensure that your issue is tracked from start to end we have employed a ticketing system.
  • Remote Assistance: When remote assistance is needed, obtain a support code from the helpdesk and dial in. 

How Do I Get Started? 

 

To get started, join the community and then subscribe to the discussions you want to be a part of.  

 

Easy to Join!

 

Joining the Community is easy. To join, click the “Join” link in the upper right and enter your account information. You will receive and email when your account has been approved. At that point, you can sign in and begin using the site. 

 

Easy to Subscribe!

 

You can easily subscribe to discussions to keep you up to date on their progression. When you do, you will receive email notifications when there is a new post in the discussion. To subscribe, click the “Discussions” tab and then click the “Forum Subscriptions” link. You can then select which forums to which you want to subscribe.

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